Open your browser. Shut down your system. Press the power button on the router to power it off. Unplug it for fifteen minutes. Plug the router back in. Power the router on. Turn your system on. Try streaming on Netflix. Visit nordvpn. Get daily tips in your inbox Newsletter.
Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's behind or under furniture.
If you complete the steps above but still can't connect to Netflix, contact your internet service provider. They can help you determine whether your router is set up properly. If you're watching Netflix from your computer or mobile phone or tablet, you can check your internet connection speed at fast. Wait for the test to complete, then make sure your internet speed meets our internet speed recommendations. For this step, make sure to leave your computer powered off and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one.
Turn off your computer. Plug in your modem and wait until the indicator lights are back to its normal state. If your router is separate from your modem, plug it in and wait until the indicator lights are back to its normal state.
Turn your computer back on and try Netflix again. Although restarting your console can fix your problem right now, if you find you have to do it often, you'll want to troubleshoot your home network for a long-term fix. Turn off or unplug your video game console.
Turn your game console back on and try Netflix again. For this step, leave your device and all of your home network equipment powered off and unplugged as a group for 30 seconds before plugging each device back in one by one.
Turn off your mobile device. Turn your device back on and try Netflix again. If you're able to watch Netflix using a different internet connection, check with whoever set up your home network to make sure it's configured properly. Although restarting your set-top box can fix your problem right now, if you find you have to do it often, you'll want to troubleshoot your home network for a long-term fix.
For this step, make sure to leave your set-top box and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one. Turn off or unplug your set-top box. Turn your set-top box back on and try Netflix again. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it. If you can't access the power button or your TV doesn't have one, leave the TV unplugged for at least 3 minutes.
Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again. If your streaming media player does not have a power button, unplug it from power for at least two minutes. Although restarting your streaming media player can fix your problem right now, if you find you have to do it often, you'll want to troubleshoot your home network for a long-term fix.
Otherwise, contact your Internet service provider to see if there is a problem on their end. Have you solved problems with Netflix video performance? Please share your experience in the comments section. Hey, yes mine is jittering a lot lately. Just these past few days. I did so on a secure site most might know as speedtest. I just tried. These cookies ensure basic functionalities and security features of the website, anonymously.
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